Branch Manager
Opportunity Information
OG- I
1
Bank/ Digital Bank/ Microfinance Bank/ Financial Institution
Managerial/ Experienced Professional
Mirpur
The Role
Branch Manager (OG-I) in Retail Banking at National Bank of Pakistan, reporting to the Regional Head, with postings in Bhimber, Dadyal, Kahuta (District Haveli), Keiler (District Haveli), Kotli and Mirpur, AJK. Contract of three years, renewable at management's discretion.
• Undertake overall management of branch affairs, including development of consumer, liabilities and wealth management business (Conventional & Aitemaad) and achievement of targets/ KPIs • Meet Existing to Bank (ETB) and New to Bank (NTB) customers for deposit generation and market retail banking products • Ensure service delivery to the highest competitive standards, initiate customer satisfaction reviews and ensure timely resolution of complaints and queries • Execute and deliver the branch's annual business plan and budget in line with Region/ Group strategy • Focus on core deposit generation and manage attrition of deposits and customers through proactive interventions • Implement innovative cost saving initiatives to minimize variable costs of the branch • Carry out performance evaluation and mentoring of reporting staff and conduct periodic meetings to achieve business and service targets • Monitor internal controls to ensure compliance with the Bank's policies and prudential regulations and eliminate fraud and forgeries • Stay abreast of market trends and devise strategies to counter competition and maximize market share • Support new product launches and campaign new sales initiatives • Ensure branch staff compliance with AML prevention and KYC policies • Manage staffing capacity, recruitment, succession and manpower planning • Ensure compliance with banking laws, regulations, instructions and procedures and maintain comprehensive records • Ensure internal and external audit observations are addressed and a Shariah compliant environment is maintained at IBWs • Ensure all processes are completed within the specified TAT and SOPs are followed • Perform any other assignment as assigned by the supervisor(s)
Applicants General Eligibility & Requirements
4+ years
Education, Experience and Skills Requirements
Minimum 04 years of experience in commercial bank(s), out of which at least 02 years as Branch Manager and/ or Branch Operation Manager and/ or Relationship Manager or in a similar role
AML/ CFT Compliance, Analytical Skills, Branch Banking, Customer Service, Leadership, Team Building
• Contractual employment for three years, renewable at the discretion of management
About the Employer
National Bank of Pakistan (NBP)